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Please read these terms carefully before engaging our services. By using our website or services, you agree to be bound by these terms.
These Terms of Service govern your use of the website and services provided by Global Select Education and Migration Services ("we," "us," or "our"). Our Australian Business Number (ABN) is 81 634 159 292.
We are registered migration agents with the Office of the Migration Agents Registration Authority (OMARA). Our Migration Agents Registration Numbers (MARN) are 2217810 and 2418520.
Quoted upfront in writing before work commences
Estimates provided based on current processing times
Visa outcomes are determined by the Department of Home Affairs
We provide migration advice and assistance in accordance with the Migration Act 1958 (Cth) and related legislation. Our services include:
We do not provide legal advice outside of migration law. For matters requiring legal representation beyond migration services, we may refer you to appropriate legal practitioners.
Before commencing work, we will provide you with a written agreement that includes:
Work will not commence until you have signed and returned the agreement and paid any required initial fees.
Our professional fees are calculated based on the complexity of the matter, time required, and the level of expertise needed. All fees are quoted in Australian Dollars (AUD) and include GST where applicable.
Important: Professional fees are separate from Department of Home Affairs visa application charges, which are set by the Australian Government and subject to change. Current fees are available at immi.homeaffairs.gov.au.
Important Disclaimer
We cannot and do not guarantee the outcome of any visa application. Visa decisions are made solely by the Department of Home Affairs or relevant decision-makers. Our role is to provide professional advice and prepare applications to the best possible standard.
Factors beyond our control that may affect outcomes include:
As our client, you agree to:
Providing false or misleading information to us or the Department of Home Affairs can result in visa refusal, cancellation, and potential legal consequences.
Either party may terminate the agreement by providing written notice. Our refund policy is as follows:
| Stage of Work | Refund Amount |
|---|---|
| Before work commences | Full refund less $250 admin fee |
| After initial consultation/assessment | 75% of fees paid |
| After application preparation begins | 50% of fees paid |
| After application lodgement | No refund |
Disbursements (government fees, skills assessment fees, etc.) are not refundable once paid to third parties. We will provide evidence of all payments made on your behalf.
To the extent permitted by law, our liability for any loss or damage arising from our services is limited to:
We are not liable for:
We maintain strict confidentiality regarding all client information. We will not disclose your personal information to third parties except:
For more information on how we handle your data, please see our Privacy Policy.
These Terms of Service are governed by the laws of South Australia, Australia. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of South Australia.
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. For existing clients, the terms in force at the time of entering into your client agreement will apply unless otherwise agreed.
If you have any questions about these Terms of Service, please contact us:
Global Select Education and Migration Services
Level 4, 44 Gawler Place
Adelaide SA 5000
Email: adelaide@globalselect.com.au
Phone: +61 8 7081 5229
Last Updated: February 2025
If you have any concerns about our services, please refer to our Code of Conduct for information about making a complaint.