1. Who We Are
Global Select Education and Migration Services Pty Ltd("Global Select", "we", "our", or "us") is an Australian education and migration consultancy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use www.globalselect.com.au.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
- Personal identification — such as your name, date of birth, and contact details.
- Education information — your academic history, qualifications, and study preferences.
- Employment information — your work history and professional experience.
- Migration information — visa, residency, and immigration history relevant to your matter.
- Financial information — details needed to process payments and assess applications.
- Website usage information — how you interact with our website and online services.
3. How We Collect Information
We collect personal information through:
- Website forms and online enquiries.
- Consultations and appointments.
- Communications with you by phone, email, or in person.
- Newsletter and service subscriptions.
- Surveys and feedback requests.
- Your visits to and use of our website.
4. Why We Collect Your Information
We collect and use your information to:
- Provide education and migration services.
- Process and progress your applications.
- Communicate with educational institutions and government authorities on your behalf.
- Improve our services and your experience with us.
- Meet our legal and regulatory obligations.
5. Disclosure of Personal Information
Where necessary to deliver our services, your information may be shared with:
- Government agencies.
- Educational institutions.
- Migration agents and advisers.
- Payment processors.
- Service providers who support our operations.
We disclose personal information only where it is reasonably necessary for the purposes described above.
6. International Transfers
Your information may be transferred overseas where required for service delivery — for example, when liaising with an international institution or authority. Any such transfer is subject to reasonable privacy safeguards.
8. Marketing Communications
You may receive updates and promotional communications from us. You can unsubscribe at any time using the link in our emails or by contacting us directly.
9. Data Security
We implement reasonable security measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
10. Access and Correction
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, or incomplete. To make a request, please contact us.
11. Retention of Information
We retain personal information only as long as necessary for our business and legal purposes, after which it is securely destroyed or de-identified.
12. Children's Privacy
Where we collect personal information from individuals under 18 years of age, parental or guardian consent may be required.
13. Australian Privacy Principles
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) that govern how we handle your personal information.
14. Complaints
If you have a privacy concern or complaint, please contact us first so we can address it. You may also direct complaints to the Office of the Australian Information Commissioner (OAIC).
15. Contact Us
For any questions about this Privacy Policy or how we handle your information, please contact us: